Availability and dispensing
Terminal state and dispensing health across the estate, by location and zone.
Ollandi for ATM estates
Find the cause behind ATM service disruption
Relate terminal health to dispensing, cash, switch links, site power, and carrier status. Prioritize developing faults and route evidence to the team or vendor responsible, using the ATM Domain Intelligence Pack.
The operating reality
From signal to service decision
A terminal can be online but unable to dispense. Compare cash, device, switch, power, and carrier evidence before assigning the fault or sending field support.
Ollandi connects the dispensing event to connectivity, cassette cash state, recent hardware behavior, location, vendor responsibility, and service threshold.
Ollandi tells an isolated fault from a wider pattern and makes the likely consequence visible across customers, zones, and contractual service.
Ollandi prepares a case with dependency checks, ownership, and service exposure. Notifications and escalations follow the workflow the bank has enabled; accountable teams carry out repairs.
What Ollandi keeps connected
One view from fleet condition to local consequence
Move from national availability to a single terminal without losing context. See where service is degrading, which obligations are exposed, and what evidence supports the conclusion.
Cash state
Cassette levels and replenishment, routed by customer consequence.
Hardware
Device faults and recent hardware behavior tied to the terminal they affect.
Communications
Connectivity confirmed or ruled out before a terminal is called down.
Security
Suspicious behavior related to the terminal, network, identity, and wider estate.
Vendors and service levels
Responsible providers and contractual windows followed through to resolution.
Controlled response
Route cases by cause and service exposure
Case creation, notifications, and escalation follow the bank’s configured workflow. Observation does not grant permission to reboot, reset, or command terminals.
Observe
Track terminal condition and available dependency evidence.
Recommend
An evidence-backed next action for the responsible team.
Govern
Your policies decide what runs automatically and what needs sign-off.
Contain
Bounded and verified action inside your operating controls.
One understanding, different decisions
A shared operating language for everyone responsible for availability
Operations leaders
See availability, regional exposure, and response progress without stitching together status calls.
ATM and channel teams
Prioritize terminals by dispensing condition, customer exposure, and service thresholds.
Vendor managers
Route evidence-rich issues to the accountable provider and follow obligations to resolution.
Security teams
Connect suspicious behavior to the terminal, network, identity, and wider estate.
Executives
Understand service risk, concentration, and developing exposure in a language built for decisions.
Domain Intelligence Packs
The packs that matter most here
Start with these domains and add others as the scope grows.
Domain Intelligence Pack
Identity DIP
Monitor human and machine identity, sessions, credentials, privilege, and access behavior across infrastructure.
Learn moreDomain Intelligence Pack
Network DIP
Monitor communication paths, segmentation, service reach, and movement across cloud, campus, data center, and hybrid networks.
Learn moreDomain Intelligence Pack
ATM DIP
Monitor ATM availability, dispensing, cash, hardware, communications, security events, vendors, and service obligations.
Learn moreGet started
Review a recurring fault across your ATM estate
Bring a recurring incident or service dependency to discuss with the relevant product team.