Customer channels
Mobile, web, branch, ATM, and assisted channels stay related to the services and dependencies behind them.
Ollandi for financial services
Trace disruption across your financial service paths
Investigate channel failures, suspicious access, and partner disruption from customer sign-in through processing and settlement.
The operating reality
Follow a transaction condition from access to settlement
Identify the affected transaction stage, upstream dependency, accountable team, and permitted response.
Ollandi relates latency and failures to identity, transaction services, recent change, partner paths, and affected journeys.
The developing explanation distinguishes local channel load from core dependency, network, partner, or configuration conditions.
Teams receive affected scope, ownership, uncertainty, service exposure, and a policy-checked response path.
The restored state, remaining risk, responsible action, and evidence stay connected.
What Ollandi keeps connected
Connect channels, payment rails, partners, and records
A customer does not experience a database, network, payment rail, or channel separately. They experience whether the financial service works when they need it.
Transaction paths
Initiation, authorization, processing, settlement, records, and partner dependencies form one service journey.
Identity and access
Customer, workforce, service, and privileged identities stay attached to the activity they enable.
Core and partner services
Internal platforms, payment networks, processors, vendors, and external services are understood by their operational effect.
Obligation and evidence
Availability, customer impact, service commitments, authority, and action stay in the same chronology.
One understanding, different decisions
Coordinate channel, technology, and risk teams
Channel leadership
See customer access and service exposure across channels without rebuilding the incident from separate teams.
Technology and operations
Trace the service through dependencies, changes, partners, and ownership to find the useful intervention point.
Risk and assurance
Inspect the evidence, authority, policy, and verified outcome behind consequential action.
Executive leadership
Understand developing service consequence in operational language, not a wall of infrastructure alerts.
Domain Intelligence Packs
The packs that matter most here
Start with these domains and add others as the scope grows.
Domain Intelligence Pack
Cloud DIP
Monitor cloud control planes, identities, resources, posture, and exposure as one changing security state.
Learn moreDomain Intelligence Pack
Identity DIP
Monitor human and machine identity, sessions, credentials, privilege, and access behavior across infrastructure.
Learn moreDomain Intelligence Pack
Network DIP
Monitor communication paths, segmentation, service reach, and movement across cloud, campus, data center, and hybrid networks.
Learn moreDomain Intelligence Pack
ATM DIP
Monitor ATM availability, dispensing, cash, hardware, communications, security events, vendors, and service obligations.
Learn moreGet started
Evaluate a payment or channel incident
Bring a recurring incident or service dependency to discuss with the relevant product team.